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Q. How do I place an order?
Q. How will my order be delivered to me?
Your order would be delivered through reputed courier companies at your doorstep. We use Bluedart, Aramex, Delhivery and Mirakle couriers.
Q. How will I know if an order is placed successfully?
Once your order is successfully placed, you will receive a confirmation over email. This mail will have all the details related to your order.
Q. Do you take orders over phone?
Yes, we do take orders over phone. The payment mode possible for these orders is Cash On Delivery, net transfer or pick up from office.
Q. I tried placing order using my credit card but it isn't working. Can you help me place an order?
Yes if your debit/credit card isn't working we can always take your order over phone. Do feel free to call us.
Q. I tried placing my order using my debit card/credit card/Net Banking but the order was not successful. What happens to the money deducted from the card?
Q. Can I cancel my order?
Q. Do you allow exchanges?
Yes exchanges are allowed, however the product must be returned in the same state as when received within 10 days time.
Q. What payment methods do you accept?
Q. What is the process for Cash On Delivery (COD) purchase?
When you make a purchase using the COD option, your product will be booked. You will receive an email once the order is placed. Payment has to be made at the time of delivery.
Q. Is there a charge for Cash on Delivery purchases?
There is a non-refundable convenience charge of Rs. 120 levied on Cash on Delivery purchases.
Q. What should I do if my payment fails?
Q. How long will my order take to arrive?
If your product is in stock it will be received in 5-7 business days and if not then 10-15 business days.
Q. Can I expect delivery on all days of the week?
You can expect delivery of your order on Monday-Friday, excluding national and state holidays.
Q. Do you ship internationally?
Yes, we do ship internationally. Additional shipping charges may be applicable.